Pricing

Your website for $99 a month

We design, build, host, and look after your website for $99 a month. Start with $297 for the first three months, then go month to month, adding only what you need.

Website Plan $99/month Industry packages from $135/month Add-ons from $5/month when you sign Software from $99/month on top of the plan

Website Plan

A website designed, built, hosted and looked after for one monthly price

$99per month, up to 5 pages

$297 to start, which is the first 3 months, paid when you sign and before we build. Then $99 a month, month to month. Typical build: up to 2 weeks.

Start with the Website Plan

Prices are before sales tax. Washington sales tax is added to each invoice as its own line, at the rate where you receive the service; outside Washington there's none.

What's included

  • A website of up to 5 pages (Home, About, Services, Contact + 1 more), designed mobile-first
  • Basic on-page SEO: the titles, tags, and sitemap Google reads
  • A contact form with email notifications, and useful automation where it solves something real
  • Hosting on our server, with no separate hosting bill
  • Your domain name, registered and renewed by us in your name
  • Small edits whenever you need them, made within three business days: text, hours, photos, and prices
  • Nightly off-site backups that we check restore; if a site we host is hacked, we clean it up and restore it at no extra charge
  • Uptime monitoring, with security and software updates kept current
  • Cookie-free visitor analytics, with no ad trackers
  • A monthly note in your client portal: visitors, uptime, what changed, and one thing to consider
  • Hours and contact details kept matching on your Google Business Profile
  • A free redesign every three years while you're subscribed

Best for: Local businesses and independent professionals who want a clear, fast website that someone else keeps running, with no big bill up front.

We don't count small edits; fair use is about an hour of edits a month in total. Bigger changes are quoted first at $75/hour, or covered by the Extra time add-on. The domain is covered for standard extensions up to about $25 a year, and it transfers to you whenever you ask. If a break-in comes through an account you control, like a shared password, the clean-up is quoted first.

Basic SEO is included; ongoing local SEO is an add-on. Every Website Plan includes basic on-page SEO: page titles and descriptions, a sitemap, clean headings, fast mobile pages, and your Google Business Profile hours and contact details kept matching the site. Ongoing local SEO is separate, regular work to climb in local results: Google Business Profile upkeep (posts, photos, and review replies, $18 a month when you sign, $35 added later), a monthly SEO & speed report, and content updates, each a monthly add-on you can stop at the end of any month. Not ready for a plan? The Google Business Profile Quick Start is a one-time fix. The difference, explained.

If we're ever unavailable: your domain and accounts are yours, your site is backed up nightly off-site, and a written continuity plan has an emergency contact tell you and keep your site running.

Packages

Packages for the coast's busiest kinds of business

Each package is the Website Plan with the add-ons that kind of business needs most, at their price on your first order. The total is the full monthly price; the first three months are paid when you sign. Prefer to pick your own? Every add-on is available on its own.

Restaurants, cafés, bakeries, and food trucks

Restaurant & Local Visibility

$138per month · $414 to start

Get picked by the visitors deciding where to eat tonight: your menu, hours, and reviews where they look first.

  • Website Plan$99
  • Menu setup$8
  • Review requests$13
  • Google Business Profile upkeep$18

The same add-ons ordered later would be $174 a month. See it for your industry, with a working demo.

Start with this package
Contractors, trades, and home services

Contractor Lead Capture

$148per month · $444 to start

Catch the estimate request when you can't pick up: missed calls get a text back, and every request lands in one place.

  • Website Plan$99
  • Quote intake$18
  • Text & email follow-up$18
  • Review requests$13

The same add-ons ordered later would be $194 a month. See it for your industry, with a working demo.

Start with this package
Vacation rentals, inns, and small lodging

Vacation Rental & Hospitality

$135per month · $405 to start

Take direct bookings without a platform's cut, with a page for every property and reviews that sell the next stay.

  • Website Plan$99
  • Online booking$13
  • 2 extra pages$10
  • Review requests$13

The same add-ons ordered later would be $169 a month. See it for your industry, with a working demo.

Start with this package
Shops, boutiques, markets, and makers

Retail & Online Store

$177per month · $531 to start

Sell to the visitors who went home, all year: a full online store and an email list to bring them back.

  • Website Plan$99
  • Online store$65
  • Customer list or email marketing$13

The same add-ons ordered later would be $253 a month. See it for your industry, with a working demo.

Start with this package

Charter or salon? See the charters and salons pages for what most start with. Software and AI are business solutions on top of any plan: quoted from $99 a month.

Add-ons

Add only what you need

Everything beyond the plan is a monthly add-on, with no big bill up front. Each lead system, chatbot, assistant, and store is looked after as part of its price. Outside services it uses, like texting or AI usage, stay in your own accounts unless you ask us to carry them. A build value is what the add-on counts toward owning your site.

About half price when you sign. Add-ons on your first order cost about half, and stay that price for as long as you keep them. Add one later and it's the full price.

More for your site

Extra pages, content, and the details a particular kind of business needs.

  • Extra page each, beyond the 5 on the plan $5per month when you sign$10 added later
  • Blog or news section a place to post updates, set up so you can ask us to add to it $8per month when you sign$15 added later
  • Menu setup for restaurants and cafés; menu changes then count as small edits $8per month when you sign$15 added later
  • Copywriting key pages rewritten in plain language $13per month when you sign$25 added later
  • Event or promotion page for a one-off event or promotion; it retires after the event $20per month when you sign$40 added later

Lead systems

Set up once in your own accounts, then looked after every month. Each one plugs a different leak.

  • Online booking tied to your calendar $13per month when you sign$25 added later
  • Review requests asks happy customers for a review at the right moment $13per month when you sign$25 added later
  • Quote intake for trades that quote jobs $18per month when you sign$35 added later
  • Text & email follow-up including missed-call text-back $18per month when you sign$35 added later
  • AI chatbot answers common questions from information you approve; operating usage is separate $25per month when you sign$49 added later
  • Lead-system bundle online booking, review requests, text & email follow-up, and the AI chatbot together ($69 one by one when you sign, $134 added later) $60per month when you sign$119 added later

Customers and staff

Tools for keeping track of customers and for the people on your team.

  • Customer list or email marketing a simple customer list (CRM) for contacts and follow-ups, or email campaigns $13per month when you sign$25 added later
  • Staff AI assistant answers your team's questions from your own notes and policies; operating usage is separate $25per month when you sign$49 added later

Selling online

Start small, or run a full store. The store's upkeep is part of the add-on.

  • Starter shop test-sell a few products $40per month when you sign$79 added later
  • Online store a full storefront with catalog, checkout, and payments; abandoned-cart follow-up and product recommendations; inventory and order notices; store monitoring and seasonal updates $65per month when you sign$129 added later

Talk about an online store

Custom work

Quoted monthly, per project, in your proposal, with what it covers stated. Hosting, the database, a monthly code and dependency check, and upkeep of what we built are included.

  • Software client portals, dashboards, staff tools, intake and approval flows, and connections to the tools you use. A software-only client takes the Website Plan with their tool, which can be a one-page site From $99per month, quoted
  • Custom design a flagship design system beyond the plan's design, with the public views named in the proposal From $99per month, quoted

Software is quoted from $99 a month on top of the plan, in your proposal. How custom software works · Describe the workflow

Already started with an AI app builder? We can finish it: a Software add-on that starts from your prototype, keeps what's safe, and makes it fit for real customers.

Service add-ons

Faster replies, regular content, and more of our time, à la carte.

  • Faster replies: 2 business days instead of three; small edits made within two business days $13per month when you sign$25 added later
  • Faster replies: next business day small edits made by the next business day $25per month when you sign$49 added later
  • SEO & speed report monthly, with one recommended next step; when it shows people dropping off a form, we fix it $18per month when you sign$35 added later
  • Monthly content update a new post, a refreshed page, or new photos; buy two for two a month $23per month when you sign$45 added later
  • Google Business Profile upkeep a monthly post, photos, or answered questions; new reviews flagged to you with a suggested reply $18per month when you sign$35 added later
  • Strategy calls a quarterly call, a yearly review with a plan for the next twelve months, and a look at two local competitors twice a year $20per month when you sign$39 added later
  • Quarterly improvement one small improvement a quarter, such as a new section, a form change, or a new report (up to 2 hours of work) $23per month when you sign$45 added later
  • Extra time 1 hour a month for bigger changes; it doesn't roll over $33per month when you sign$65 added later
  • Database hosting for a site or store that keeps its own records, outside a Software add-on: we host the database, back it up nightly, and check the backups restore $5per month when you sign$10 added later
  • Managed operations we hold and pay the accounts your site runs on (domain extras, AI, texting, email) so you get one bill from us; their costs are an allowance written into your order and billed on top $5per month when you signor 5% of the bills we carry, if that's more$10 added later, or 10% of the bills we carry, if that's more

Beyond the plan's small edits, bigger changes are quoted first at $75/hour. A same-day edit for an existing client is $75–$150 a request. An add-on you order later is its full price and joins your next monthly charge. A build add-on (pages, booking, a store and the like) runs at least three months, because we build it; stop it sooner and the rest of those months is due. Its 24-month clock starts the day it goes live. A service add-on (reports, content updates, extra time and the like) stops at the end of any month. Each add-on's price is locked for its own first 12 months.

After you sign up

What happens after you sign up

Five steps from a first conversation to a site that keeps working, with the same person at every one.

  1. Step 1

    Talk it through

    Run the free check-up, call or text Riley, or meet at your shop or job site. Fifteen minutes is usually enough to know what fits, and you're under no obligation.

  2. Step 2

    Your order, in writing

    You get the pages, any add-ons, and the exact monthly price in writing. Sign it online and pay the first three months ($297 for the Website Plan on its own). Then send your words, photos, and logins through your client portal.

  3. Step 3

    Build and preview

    We design and build the site (typically up to 2 weeks) and send you a finished preview. Ask for changes and we make them.

  4. Step 4

    Launch

    You approve the preview and the site goes live on your domain. Month 1 of your plan starts that day.

  5. Step 5

    Ongoing care

    Send changes whenever you need them; small edits are made within three business days. Backups, updates, and your domain renewal are handled, and a monthly note in your portal shows visitors, uptime, and what changed. Add an add-on any time; it joins your next monthly charge.

The terms

The terms, in plain words

The same for every client, and written into your order before anything starts.

Three months, then month to month

The first three months are paid when you sign, before we build: $297 for the plan on its own. Add-ons you order with it add their three months too, at their signing price. After those three months you're month to month: stop at the end of any month, with no exit fee.

Month 1 starts the day your site launches. If you haven't approved a finished preview within 30 days of it being ready, month 1 starts then.

Your price is locked for a year

Your monthly price can't go up during your first 12 months. After that, any change comes with 30 days' written notice.

Autopay, or pay yearly

Pay monthly by autopay (a card or bank account on file, through Stripe), or by one invoice a year.

Pay a year at a time for the price of 10 months, two months free, from the start or at any renewal. Stop partway through a year you've paid and we refund the rest, less the discount on the months you used.

Your domain is included

One domain is included: registered and renewed by us in your name (standard extensions up to about $25 a year), and transferred to you whenever you ask.

A fresh design every three years

After 36 paid months, a fresh design of the pages on your plan, free. New features are add-ons.

Need it sooner?

Need it sooner than the typical build time? A rush launch is a one-time fee of 25% of your order's build value (it's on your order form), when our schedule allows it.

Ownership

What's yours, and when

Your domain, words, photos, and data are yours from the first day. The website itself becomes yours after 24 paid months, or sooner if you buy it out.

  1. Start

    Pay for three months

    That's $297 for the Website Plan. We build your site; month 1 starts the day it launches.

  2. Month 3

    Month to month from here

    Stop at the end of any month with no exit fee, or keep going. You can switch to one invoice a year at the price of 10 months, or buy the site out.

  3. Month 12

    Your price lock ends

    Any change to your monthly price comes with 30 days' notice.

  4. Month 24

    The site is yours

    Your website becomes yours. Stay on the plan at the same price for hosting and care, or cancel and take the files, free.

  5. Month 36

    A fresh design

    A free redesign of your pages, as long as you're still subscribed.

  • Your domain, words, photos, and data are yours from day one. We register and renew your domain in your name, and it transfers to you whenever you ask.
  • Accounts you control stay yours, even when we hold and pay one for you under Managed operations; ask, and it moves to you.
  • The website or software we built becomes yours after 24 paid months, or sooner with a buyout. After that the plan carries on at the same price for hosting and care, or you cancel and take the files, free.
  • After your first three months, stop at the end of any month with no exit fee, and take your domain, content, and data with you.

Rather own it outright?

You can. Pay the first three months ($297), then buy out the build value left. For the Website Plan on its own that comes to about $953 in all, and the site is yours. Keep hosting and care on the plan at the same monthly price, or take the files and host it anywhere. With add-ons, your buyout is on your order form.

Want it sooner? Buy it out once its first three months are paid, or by paying the rest of them. The price is the build value left, which shrinks every month you pay and is on your order form. Cancel without a buyout and the site comes down at the end of your last paid month. You still get your domain, your content, and your data exported.

What it costs to leave
If you leaveWhat you keepWhat leaving costs
A do-it-yourself website builderYour words and photos. Some builders' exports bring over only part of the site, and some delete it if the plan lapses.Rebuilding the site somewhere else.
A monthly marketing contractIt depends on the contract. Some take the site down when you cancel; some hand it over only after the term ends.Whatever is left of the term, which varies by contract, and any setup fees you don't get back.
A booking or ordering platform's websiteYour customer and booking records, if the platform lets you export them. The website is part of the platform.A new website.
NorthHeadAlways: your domain, your words and photos, your data, and your own accounts. The website itself is yours after 24 paid months.After your first three months, nothing: stop at the end of any month. To keep the site before 24 months, a buyout of the build value left.

General patterns, not any one company. Read the cancellation and export terms of any provider before you sign.

Ongoing costs

No surprise costs

Booking, payments, texting, email, or AI can carry costs from the companies that provide them. We list every recurring cost before launch, you approve it first, and the accounts stay in your name by default. Hosting and your domain are already in the plan.

Prices are before sales tax. Washington sales tax is added to each invoice as its own line, at the rate where you receive the service; outside Washington there's none.

See a worked cost exampleHide the cost example

For example: a small restaurant's website with online booking

To start Paid to us at signing
$336 for the first 3 months of the Website Plan ($99) and online booking ($13, its price when you sign; $25 if added later).
Every month Paid to us
$112 a month, with hosting, your domain, small edits, and the upkeep of the booking set-up included.
The vendors Billed to your own accounts
Booking tool: $0–$15 a month. None of it passes through us.

Typical figures for a site this size, before sales tax. Your order lists each recurring cost and who bills it before anything starts.

Not ready yet?

Start with a small first step

A few small services are paid once, not monthly. Up to $60 of the fee is credited toward the first three months of a plan if you sign within 60 days.

Google Business Profile Quick Start $150–$300

Claim and optimize your Google Business Profile — accurate hours, categories, photos, and a review link — so nearby customers can find you. No website required. The Website Plan includes basic on-page SEO; Google Business Profile cleanup is for eligible local businesses.

AI-Built App Check $250–$500

Built an app with Lovable, Bolt, Replit, or another AI builder? We review it and give you a written keep, fix, or rebuild verdict: sign-in and who can see what, database access rules, secrets left in the code, backups, hosting, and running costs. It's a review of what you give us access to, not a penetration test. If you go ahead within 60 days, up to $60 of the fee is credited toward your first three months.

Spreadsheet-to-Tool Check $150–$300

A one-hour call and a one-page map of the spreadsheet your team has outgrown: who uses it, what breaks, and what to do next. Sometimes the answer is an existing tool, named with its price; otherwise you get a quote for a Software add-on. If you go ahead within 60 days, up to $60 of the fee is credited toward your first three months.

Local SEO and practical AI consulting are quoted by the project. Already have a local business website? Run the free check-up first. Before you book a check: six checks for an AI-built app you can run yourself, and when to buy an existing tool instead.

Straight answers before you reach out

If your question isn't here, ask Compass in the corner or send us a note — we answer plainly either way.

How much does a website cost?

The Website Plan is $99 a month, for a website of up to 5 pages that we design, build, host, and look after. You pay the first three months ($297) when you sign, before we build, then $99 a month, month to month. Your domain, hosting, backups, security updates, and small edits are included. Anything more is a monthly add-on. On your first order an add-on is about half price, for example an extra page ($5), online booking ($13), or an online store ($65), and stays that price for as long as you keep it; added later it's the full price ($10, $25, or $129). Every price is before sales tax.

Do you have packages for my kind of business?

Yes, four. Restaurant & Local Visibility is $138 a month (the plan with menu setup, review requests, and Google Business Profile upkeep). Contractor Lead Capture is $148 a month (quote intake, text and email follow-up with missed-call text-back, and review requests). Vacation Rental & Hospitality is $135 a month (online booking, two extra pages, and review requests). Retail & Online Store is $177 a month (a full online store and a customer list or email marketing). Each is the Website Plan plus add-ons at their price on your first order, with no hidden extras; the first three months are paid when you sign. You can also pick add-ons one by one instead.

What happens after I sign up?

You sign your order online and pay the first three months. Then you send your words, photos, and logins through your client portal, and we design and build the site, typically within 2 weeks. You review a finished preview and ask for changes. Once you approve it, the site goes live on your domain and month 1 starts that day. After that, send changes whenever you need them; small edits are made within three business days, and a monthly note in your portal shows visitors, uptime, and what changed.

What's included in the Website Plan?

Design and build of up to 5 pages, mobile-first, with basic on-page SEO and a contact form. Hosting on our server, and your domain registered and renewed in your name. Small edits whenever you need them, made within three business days. Nightly off-site backups, uptime monitoring, security and software updates, and cookie-free visitor analytics. A monthly note in your client portal, your Google Business Profile hours and contact details kept matching, and a free redesign every three years while you're subscribed.

Do you build personal profiles and portfolio websites?

Yes. We build personal websites and portfolios for artists, photographers, makers, consultants, and other independent professionals. A straightforward profile or portfolio fits the Website Plan; a flagship design is the Custom design add-on, quoted monthly from $99.

See more questionsHide additional questions
What kind of custom software do you build?

We build focused web-based software for a defined workflow: client portals, internal dashboards, staff tools, intake and approval flows, reporting views, and practical tool connections. It's the Software add-on on top of the Website Plan, quoted monthly per project from $99 a month, with the software's hosting, database, and upkeep included. We do not offer native mobile apps or open-ended consumer software products as a general service.

What are add-ons, and what do they cost?

Add-ons are monthly extras on top of the Website Plan. Ordered with the plan when you sign, each costs about half, and stays that price for as long as you keep it: an extra page ($5), a blog ($8), menu setup ($8), copywriting ($13), online booking ($13), review requests ($13), quote intake ($18), text and email follow-up ($18), an AI chatbot ($25), a customer list or email marketing ($13), a starter shop ($40), and a full online store ($65). The lead-system bundle (booking, review requests, follow-up, and the chatbot) is $60 when you sign. Service add-ons, like faster replies or a monthly content update, are about half price on your first order too. Added later, an add-on is the full price: an extra page $10, a blog $15, menu setup $15, copywriting $25, online booking $25, review requests $25, quote intake $35, text and email follow-up $35, an AI chatbot $49, a customer list or email marketing $25, a starter shop $79, a full online store $129, and the bundle $119 instead of $134. Software and Custom design are quoted per project. An add-on you order later joins your next monthly charge: a build add-on runs at least three months, and a service add-on stops at the end of any month.

How long does a project take?

A Website Plan site is typically live within 2 weeks. Month 1 starts the day it launches. If you need it sooner than that, a rush launch is a one-time fee of 25% of the build value on your order form, when our schedule allows it.

Why do I pay three months up front?

It covers the design and build, so you don't pay a large bill before you have a site. The first three months ($297 for the Website Plan) are paid when you sign, before we start; those are months 1 to 3 of your plan, not an extra charge. If you started with a Google Business Profile Quick Start, an AI-Built App Check, or a Spreadsheet-to-Tool Check, up to $60 of its fee is credited toward those three months if you sign within 60 days.

Can I cancel?

Yes. After your first three months, stop at the end of any month, with no exit fee. A build add-on you order later runs three months from the day it goes live; stop it sooner and the rest of its three months is due. A service add-on stops at the end of any month. Your price can't go up during your first 12 months.

Is the free check-up really free? What's the catch?

It's free, and there's no catch. You enter your business details and website, get an automated first-pass audit right away, then can book a free 15-minute call if you want to talk it through. Sometimes the recommendation is to keep things simple and not hire us yet. If a plan makes sense, we'll name it plainly and you can decide from there.

Do I own my website?

Your domain, words, photos, and data are yours from day one, and the domain transfers to you whenever you ask. The website or software we built becomes yours after 24 paid months. Want it sooner? A buyout is the build value left, which shrinks every month you pay and is on your order form, available once your first three months are paid. After 24 months the plan carries on at the same price for hosting and care, or you cancel and take the files, free. NorthHead keeps its reusable tools, templates, and code libraries.

Can I buy my website outright instead?

Yes, through the buyout. Pay the first three months ($297), then buy out the build value left; for the Website Plan on its own that's about $953 in all, and the site is yours. Afterwards, keep hosting and care on the plan at the same monthly price, or take the files and host it anywhere. With add-ons, your buyout is on your order form. Or stay on the plan: the site becomes yours after 24 paid months anyway.

Is hosting included? Where does my site live?

Yes. Hosting on our server is part of the Website Plan, with nightly off-site backups we check restore, uptime monitoring, and security updates, so there's no separate hosting bill. Your domain is included too, registered in your name. If you leave after buying the site out or after 24 paid months, you take the files and can host them anywhere.

Can I add things or upgrade later?

Any time. An add-on you order later is its full price and joins your next monthly charge: more pages, booking, review requests, a store, or a Software add-on for a custom tool. A build add-on runs at least three months; a service add-on, like faster replies or Google Business Profile upkeep, stops at the end of any month. Add-ons on your first order cost about half, so it's worth telling us what you might want before you sign.

Do I get basic SEO, or do I need a separate SEO service?

Every Website Plan includes basic on-page SEO: page titles and descriptions, a sitemap, clean headings, fast mobile pages, and your Google Business Profile hours and contact details kept matching the site. Ongoing local SEO, regular work to climb in local results, is separate: Google Business Profile upkeep, a monthly SEO & speed report, and content updates are monthly add-ons from $18 a month on your first order, and you can stop any of them at the end of any month.

Are you local? Can we meet in person?

Yes. NorthHead is owned and run on the Long Beach Peninsula by Riley Aschoff, who builds every site. Riley works with businesses across Pacific County and in Astoria and Warrenton, and is happy to meet at your shop, job site, or over coffee. You can also call or text, or book a free 15-minute call.

What if I don't like the design?

You see a finished preview before your site goes live and get to give feedback and request changes. Your month 1 starts at launch, once you've approved the preview (or after 30 days if we haven't heard back). The exact revision terms are written into your order before work starts, so there are no surprises on either side.

Do your prices include sales tax?

No. Every price on this page and in your order is before sales tax. Washington taxes website, software, and search-marketing work as retail sales, so Washington sales tax is added to each invoice as its own line, at the rate for where you receive the service. Outside Washington (Astoria, for example), there's no Washington sales tax.

How do I pay: monthly or yearly?

Monthly by autopay (a card or bank account on file, through Stripe), or one invoice a year for the price of 10 months, so two months free. You can pay a year at a time from the start, instead of the first three months, or at any renewal. Stop partway through a year you've paid and we refund the rest, less the discount on the months you used.

Can I edit my website myself?

There's no editor to learn. Send us the change — new hours, prices, text, or a photo — and it's made within three business days. We don't count small edits; fair use is about an hour of edits a month in total. Bigger changes are quoted first at $75/hour, or covered by the Extra time add-on ($65 a month for an hour). Faster replies are an add-on: two business days ($25) or next business day ($49).

What happens if my site gets hacked?

If a site we host is hacked, we clean it up and restore it from the latest clean backup at no extra charge. If the break-in came through an account you control, like a shared password, the clean-up is quoted first.

Will you take over a website someone else built?

We rebuild it on the Website Plan rather than look after the old one, so you get a site we can keep secure, fast, and current. Your words, photos, and domain come across.

What if you're unavailable?

Your domain and accounts are yours, and every site we host is backed up nightly off-site. A written continuity plan names an emergency contact who tells you what's happening and keeps your site running.

What does it cost to leave?

After your first three months, nothing: stop at the end of any month with no exit fee, and take your domain, content, and data with you. A build add-on you order later runs three months from the day it goes live; a service add-on stops at the end of any month. To keep the site itself before the 24-month mark, you buy it out for the build value left; if you cancel without a buyout, the site comes down at the end of your last paid month. After 24 paid months, the site is yours and you can take the files, free.

Are AI API or software costs included?

When AI is part of an add-on, its setup, configuration, testing, training, and upkeep are in the add-on's monthly price. Ongoing vendor usage (AI, texting, the booking tool, the store platform) is separate and stays in your own accounts by default. If you want NorthHead to hold and pay those accounts for you, that is the Managed operations add-on ($5 a month, or 5% of the bills we carry if that's more, when it's on your first order; $10 or 10% if you add it later), and your order states the exact monthly allowance, spend cap or alert threshold, and overage treatment. The allowance is billed on top, so it never eats into the time your plan pays for.

What does “practical AI” actually mean? Will a robot talk to my customers?

It means small, owner-controlled tools: an assistant that answers common questions using only information you approve, drafts for review responses, and tidy organization of quotes and inquiries. Every project is assessed for where automation would genuinely help — and AI is included only where it solves a real problem for your business, never as a gimmick. You stay in control, with real people handling anything complex or sensitive. The chat bubble on this site is exactly this kind of tool — try it.

We're not very technical. Is that a problem?

Not at all — most of our clients aren't. We explain everything in plain language, build systems around how your business already works, and include training so you're comfortable with anything you need to touch. You'll never be handed something you don't understand.

Find the right starting point

Tell us what you need to show, sell, or make easier. We'll recommend the plan or package that fits, and put the exact monthly price in writing.

Prefer to talk it through first? Call or text Riley at (360) 214‑6549, or book a free 15-minute call.

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